"In addition to the expected qualities of availability, reactivity and logistical skills, I feel it is important to emphasise and acknowledge the quiet audacity of Nathalie Fontant and her team, and the comforting cheerfulness that really enables them to "solve all the requests, even the latest or most incongruous". I remain very indebted to her for having accepted at short notice the organisation of the first paediatric palliative care congress in France, and for having largely contributed to its success. "